White Papers Plus

Data Driven Design for Data Warehousing

In the data modeling area, rather than starting out with  the  grandiose goal of building the enterprise data model, as if it were a respectable end in itself, to be successful, data warehouse teams must leave the spotlight firmly on the business deliverables.  The data model, being a means to an end, is grounded in reality and constructed through a series of iterative progressions, staying in synch and not ahead of the partner components.

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The CIOs Guide to NoSQL

Co-authored with Dan McCreary. NoSQL is a new and fast-growing category of data management technologies that uses non-relational database architectures (hence NoSQL, or Not-Only SQL). NoSQL is not the best solution for every data management requirement, however it is often better suited to handle the requirements of high-performance, web-scalable systems and big data analysis. Organizations like Facebook, Twitter, Netflix and Yahoo are notable examples of innovators which have used NoSQL solutions to gain greater scale and performance, and at a fraction of the cost of traditional relational database systems.

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Making Information Management the Foundation of the Future (Master Data Management)

More complex and demanding business environments lead to more heterogeneous systems environments. This, in turn, results in requirements to synchronize master data. Master Data Management (MDM) is an essential discipline to get a single, consistent view of an enterprise’s core business entities – customers, products, suppliers, and employees. MDM solutions enable enterprise-wide master data synchronization. Given that effective master data for any subject area requires input from multiple applications and business units, enterprise master data needs a formal management system. Business approval, business process change, and capture of master data at optimal, early points in the data lifecycle are essential to achieving true enterprise master data.

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Mobile Business Intelligence: When Mobility Matters

Mobile business intelligence is a process, not a project, and a journey rather than a destination. The case studies included represent two forms that mobile business intelligence can take to empower the mobile worker and port existing applications.  This paper discusses two different companies, their environments, reasons for going mobile, and key success factors. The examples provide a framework of information architecture evaluation reference points, lay out options for mobile business intelligence, and provide best practices for those considering, planning, or doing some form of mobile business intelligence evaluation.

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Analyzing the Potential of the Contact Center Data Mart

Customer contact center data contains hidden nuggets of insight about customers, products, and business operations, and it provides the foundation for effective customer relationship management (CRM). Mining this data for insights can be daunting, however.

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Data Mart Consolidation: Repenting for Sins of the Past

This paper details the process of DMC at eight different organizations while capturing the keys to success from each. These case studies were specifically selected to demonstrate several variations on the concept of consolidation. While there is no such thing as a cookie-cutter DMC process, there are common best practices and lessons to be shared.

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Chapter 1: 90 Days to Success in Consulting

Chapter 1 of “90 Days to Success in Consulting” where William defines consulting, helps you define your consulting profile, talks about consulting in hard times and adding real value to clients.

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Improving Data Quality Through Data Modeling

Sections include The State of Enterprise Data Quality, Data Quality Defined, The Causes of Poor Data Quality, Modeling Cures for Data Quality Assurance, Modeling for Data Entry, Accepting External Source Data, Modeling Master Data Management and Data Integration and Cleaning Up to Get Started.

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Evolving Analytic Platforms – A True Story

New technologies threaten the status quo when it comes to analytic price-performance and simplicity. This research paper describes one client and their quest for data warehouse modernization.

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Chapter 8 of “90 Days to Success in Consulting”: The Role of the Consultant

Consulting is a personal relationship. You do not want to compound the fact (and it is a fact) that a client’s problems are usually people problems and not technical ones. The consulting you aspire to means you must deal with the people issues behind the complex problems at a client. Though brought in under the guise of implementing a technical solution to solve a problem, I have seldom seen real problems be caused by technology. Technical implementations, if they go well, will undoubtedly gloss over corporate problems for a while,but the corporate problems will return. Attending to the post-implementation client roles and responsibilities for success is part of true consulting.

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