In “Building Business Intelligence: Business Intelligence in Healthcare Today” featured in the May 2005 issue of Information Management, William McKnight stated, “Perhaps in no other industry, at any other time, was there such a need for business intelligence as there is in healthcare today.” Well, it’s two years later; and while we have moved the needle forward a little, by and large that statement remains true, only more pronounced. Some forward-thinking organizations in healthcare have seized upon the opportunity and have improved their access to clean and correct patient, provider and outcome metrics. Some have become the evidence-based culture mentioned then. But far too often, entrenched information is found in silos and conservative cultures are working against progress.
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